Refund Policy

1. Money-back guarantee

If Dearly isn’t right for you for any reason, you can request a full refund within 14 days of payment, as long as your wedding hasn’t taken place yet.

A wedding website is made for one day. Once your wedding has taken place, the website has done its job, so we can’t refund it after that.

This guarantee is in addition to your rights under the consumer law of your country.

2. How to request a refund

Write to support@hidearly.com from the email address you used for the purchase, or contact Paddle, our Merchant of Record, at paddle.net.

Refunds are made by Paddle to the original payment method. It usually takes 5–10 business days for the money to appear, depending on your bank.

3. What happens to your website

After a refund, your website is unpublished: guests no longer see it, but you can still open and edit it for free.

4. Payments from Georgia

Dearly isn’t available in Georgia. If a payment is made from Georgia, we refund it in full and the website isn’t published.

5. Before you pay

Creating and editing a website is free, so you can see exactly what you will get before paying.

6. Contact

Individual Entrepreneur Vadim Vetoshkin. Email: support@hidearly.com.